Privacy Policy
Last updated on: 8th May, 2023

At AuthGate B.V., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website or purchase our hardware products.
  1. Information We Collect
    We may collect some information when you interact with our website or purchase our products. This information may include:
    • Your name, email address, and phone number
    • Payment information, such as billing address, order details and company specific information
    • Shipping information, such as your shipping address and tracking number
    • Device information, such as your IP address and browser type
    • Usage information, such as the pages you visit on our website and the links you click on
  2. How We Use Your Information
    We use your personal information to:
    • Process your orders and fulfill your requests
    • Provide customer service and support
    • Improve our website and products
    • Communicate with you about our products and promotions
    • Prevent fraud and ensure the security of our website and products
    • Comply with legal obligations and respond to legal requests
    We may also use non-personal information for statistical purposes, such as analyzing trends and usage patterns on our website.
  3. How We Share Your Information
    Your personal is never shared with external entities and is only used to improve our customer service.
    In some instances, we may share your personal information with law enforcement agencies, government officials, or other third parties when we are required to do so by law or in response to legal requests.
  4. Your Choices and Rights
    You have the right to:
    • Access and update your personal information
    • Object to the processing of your personal information
    • Request that we delete your personal information
    • Opt-out of marketing communications
    To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.
  5. Data Retention
    We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required by law.
  6. Security
    We take reasonable measures to protect personal information we collect from unauthorized access, disclosure, alteration, and destruction.
  7. Children's Privacy
    Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
  8. Changes to this Privacy Policy
    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this page.
  9. Contact Us
    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@authgate.com.